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concepts of administrative processes must be operationalized and new ones developed or borrowed from the basic social sciences. Available knowledge in scattered sources needs to be assembled and analyzed. Research must go beyond description and must be reflected against theory. It must study the obvious as well as the unknown. The pressure for immediately applicable results must be reduced. At first this sounds like standard visionary boilerplate. On closer inspection, it foreshadows values that stand up well
Karl E. Weick (Sat,) studied this question.