An assessment of the impact of quality-of-life policing on crime and disorder

In this paper we examine the impact of quality-of-life policing on crime and disorder. Specifically, we examine a quality-of-life initiative conducted by the Chandler, Arizona Police Department, which was grounded in an operational strategy of policing social and physical disorder. Using data on calls for service, we employ an interrupted time-series analysis to examine the effect of the intervention on 10 offense categories within the overall target area and within four zones that constitute the target area. The findings suggest that the quality-of-life initiative exerted the strongest effect on two categories of crime and disorder: public morals and physical disorder. Diffusion of benefit and displacement effects were also observed in nearby areas. We discuss the implications of the findings for policy makers and researchers.