Understanding Affective Organizational Commitment

This study proposes and tests a model of affective organizational commitment that seeks to capture aspects of the unique institutional context of public organizations. An analysis of survey data from seven public sector organizations suggests external control increases organizational goal ambiguity and two types of bureaucratic red tape, which, in turn, negatively affects affective commitment. Although personnel red tape has a direct adverse impact on affective commitment, procurement red tape is not found to have a significant effect. Organizational goal ambiguity’s influence on affective organizational commitment, however, is mediated through its effect on centralization and role ambiguity. The study concludes with a discussion of the implications of these relationships and possible explanations for instances when findings are not consistent with expectations.