Key points are not available for this paper at this time.
Interview with Susan Edgman-Levitan on patient-experience measures and their relationship to health outcomes. (00:00)Download Despite criticism of patient-satisfaction measures, patient-experience surveys that are designed and administered appropriately provide robust measures of the quality of health care and offer insight into a dimension that's otherwise difficult to measure objectively.
Manary et al. (Wed,) studied this question.