A participatory action research and learning process was used to carry out an internal needs assessment for a statewide Extension organization in a western United States land-grant institution. Focus groups, a written questionnaire, and employee feedback sessions were utilized as a means of identifying strategic organizational issues, needs, and resources that the organization would prioritize based on a 5-year time frame. The research and learning process, discussion of the results, limitations of the study, and implications for similar use of this process are discussed in this article.
Havercamp et al. (Wed,) studied this question.