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This paper evaluates the robustness of learning from implicit feedback in web search. In particular, we create a model of user behavior by drawing upon user studies in laboratory and real-world settings. The model is used to understand the effect of user behavior on the performance of a learning algorithm for ranked retrieval. We explore a wide range of possible user behaviors and find that learning from implicit feedback can be surprisingly robust. This complements previous results that demonstrated our algorithm's effectiveness in a real-world search engine application.
Radlinski et al. (Mon,) studied this question.
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