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We evaluate how changes in information use affect agency relationships. Information asymmetry redistributes value, but imperfect monitoring also encourages agents to take inefficient actions to influence this redistribution, thereby reducing joint agency value. Changing focus, from minimizing principals' costs to maximizing joint agency value, we argue that more monitoring is nof always better, and we explore, through a six-sector framework, how more extensive use of information benefits (or damages) value creation and affects its distribution.
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Michael G. Jacobides
London Business School
David C. Croson
University of Minnesota
Academy of Management Review
University of Pennsylvania
London Business School
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Jacobides et al. (Sun,) studied this question.
synapsesocial.com/papers/6a1d523f1024216094052feb — DOI: https://doi.org/10.5465/amr.2001.4378014
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