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The current stage in the development of the banking structure is characterized by serious changes in organizational structures, the introduction of innovations and the use of progressive management methods. In the conditions of market relations, the probability of risks in banking activity increases. Risk is an activity connected with overcoming uncertainty in a situation of unavoidable choice, in the process of which it is possible to quantitatively and qualitatively assess the probability of achieving the expected result, failure and deviation from the goal. Banking activity is characterized by an increased risk. The decisions that are made in the investment process are almost always accompanied by risks. In this regard, it is necessary to develop a decision-making mechanism that will manage various risk factors. Risk management plays an important role in the commercial activity of the bank and attaches great importance to the effective functioning of the risk management system. The policy of a commercial bank for the management of claims is aimed at monitoring, analyzing, coordinating and managing claims, in which case an assessment of the magnitude of the risk and establishing compliance with acceptable limits is necessary. In order to take into account the volatile situation in the banking services market, activities in the management of commercial property claims must be constantly reviewed and adjusted.
Magzumova et al. (Sun,) studied this question.