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Seeks to compare the quality management practices in three different countries: USA, India and China. For this research various constructs representing quality management practices and quality results were conceptualized. A questionnaire survey instrument was developed, pre‐tested and the final version of the questionnaire incorporated the results of pre‐testing. The final questionnaire was used to collect data in the USA, India, and China. Analysis of variance was used to analyse the data. Reports the statistical summaries and the results of ANOVA. The ANOVA results point to statistically significant differences among the three countries with respect to quality practices.
Raghunathan et al. (Fri,) studied this question.
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