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Examines the experience of one NHS Unit in Wales as it carried through a strategic decision to meet the National Standard for Effective Investment in People (IiP). Argues that the IiP blueprint for improving personal and organizational performance has never been more important to an NHS undergoing radical change. Seeks to encourage more NHS organizations to be measured against the standard in the areas of commitment, regular review of training and development, continuous development of employee skills, knowledge and attitudes, and evaluating the effectiveness of the training investment in achieving business goals.
D F Mason (Sun,) studied this question.