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Software as a service (SaaS) providers exploit economies of scale by offering the same instance of an application to multiple customers typically in a single-instance multi-tenant architecture model. Therefore the applications must be scalable, multi-tenant aware and configurable. In this article, we show how the services in a service-oriented SaaS application can be deployed using different multi-tenancy patterns. We describe how services in different multi-tenancy patterns can be composed on the application level. In addition to that, we also describe how these multi-tenancy patterns can be applied to middleware and hardware components. We then show with some real world examples how the different multi-tenancy patterns can be combined.
Mietzner et al. (Mon,) studied this question.