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Abstract A survey was conducted of people who had received a report on guidelines for designing user interface software. Analysis of questionnaire responses indicates that respondents considered guidelines useful, that they have used guidelines in various stages of design, and that they plan to use guidelines again. However, respondents also reported significant problems in the practical application of guidelines. Respondents had difficulty locating relevant guidelines within the report, choosing which guidelines would actually be used, establishing priorities among the selected guidelines, and translating generally worded guidelines into specific design rules.
Mosier et al. (Wed,) studied this question.