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In this paper we present a model for measuring the quality of experience (QoE) of multimedia services. Our model consists of measurable and non-measurable parameters and describes a framework for quantifying the model parameters by transformation into an XML document with discreet values. The model has been validated by running a field trial over 4 weeks using 3G mobile phones for a video on demand service and mobile TV
Perkis et al. (Thu,) studied this question.