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New mobility concepts in public transport will benefit from automated driving systems. Nevertheless, fully automated vehicles are not expected within the next years. For this reason, a remote operating fallback authority might be a promising solution. To cope with highly complex automation tasks, teleoperation with a distinct human-machine interaction could be used. This work describes a task analysis in order to derive requirements for the design of a future control center workplace which deals with the control of driverless shuttles in combination with mobility-on-demand services in public transport. The results will contribute to create an efficient, valid and capable human-machine interaction concept for vehicle teleoperation.
Kettwich et al. (Sat,) studied this question.