ABSTRACT In today's fast-paced world, organizations rely on information technology (IT) to stay ahead of the competition. Project management is essential for making the most of IT resources. Whether it's for the creation of IT products or services, the upgrading of systems, or the implementation of organizational changes, Project Management Offices (PMOs) are well-known for their ability to organize and supervise tasks. These areas include construction, aerospace, and telecommunications. There has been a lot of study on the good effects of PMOs on organizational performance, but no one has compared the effects of PMOs on IT and non-IT businesses directly, thus there has to be more research in this area. Examining five models and seventeen performance measures in the IT industry and beyond, this research uses the Competing Values Framework to investigate how PMOs affect organizational performance. IT areas put an emphasis on the expertise of PMO resource teams, effective training, technology use, and teamwork for project completion, whereas non-IT areas rank interpersonal interactions, workplace environment, and competency-based training lower in the hierarchy of PMO performance indicators. Project management failures may be prevented and customer needs can be met on time with the use of technology, according to the IT industry. These distinctions show how PMO priorities vary across sectors, which in turn shows how important PMOs are for improving organizational performance.
Qian et al. (Mon,) studied this question.