Abstract The overall service quality and a customer’s satisfaction can be affected when restaurants experience challenges with taking customer orders and generating bills in an efficient manner, especially during peak hours on busy days. In addition, the traditional method of taking orders, making bills by hand, and creating records can lead to inaccurate billing and a lengthy process for taking orders, creating and maintaining records. The new service is called Smart Billing and Order Management System for Restaurants and will provide a new computer-based application to automate and simplify the process of taking customer orders, calculating bills automatically, and maintaining accurate records for every transaction in the restaurant. Additionally, this system will allow restaurant employees to take customer orders quickly through the creation of the order electronically, calculate bills automatically, and maintain accurate inventory records. The Smart Billing and Order Management System for Restaurants will also enable restaurant employees to manage and track all menu items in a timely and efficient manner, process customer orders through the creation of an order, and generate invoices in a timely and efficient manner. All the order and billing information will also be stored in a secure database storage system to provide restaurant owners with an easy way to track their daily sales and popular menu items along with analyzing how well the restaurant is performing. Finally, this system will include many features that are of great help to restaurant employees and improve their quality of work such as order tracking, automated cost of bill calculations, and report creation. All of these features will help reduce manual labor performed, reduce the amount of billing errors, and to assist restaurants with improving the overall efficiency of their operations. Keywords:Smart Billing System, Restaurant Order Management, Automated Billing, Restaurant Management System, Sales Data Analysis, Digital Order Processing.
.S et al. (Mon,) studied this question.