This study examines the impact of technological processes and innovation on performance management effectiveness across organizations, with a focus on the banking sector. Grounded in Diffusion of Innovation Theory, Resource-Based View (RBV), and Contingency Theory, the study adopts a quantitative approach using primary data collected from 300 respondents. Statistical techniques multiple regression was applied using SPSS. The findings reveal that technological processes and innovation have a positive and significant influence on performance management effectiveness. The regression model explains 55.3% of the variance in performance outcomes, indicating strong predictive power. The results also confirm that innovation enhances organizational efficiency, adaptability, and employee performance. The study highlights the importance of integrating technological and innovative practices into performance management systems to improve productivity and sustain competitive advantage in dynamic business environments.
Ohri et al. (Thu,) studied this question.