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June 18, 2026Open Access

Beyond the Performance Trap: A Multi-Level IS Framework for Valuing Disruptive Technology Transitions

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Authors

HHHazana HalimiYCYoungseok ChoiUSUthayasankar Sivarajah

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Overview

Randomized trial evaluates disruptive technology transitions in organizations, suggesting a new evaluation framework.

Key Points

  • The study aims to address the undervaluation of disruptive technologies by proposing the Multi-Level IS Value Framework (MIVF).
  • Developed the MIVF integrating IS lenses: IS Success, IT Business Value, and Digital Infrastructure/Service-Dominant Logic.
  • Illustrated MIVF using the systemic edge-cloud transition within the COP-PILOT Horizon Europe project.
  • Provided a Smart Energy example showcasing contrast in recommendations between traditional evaluation and MIVF.
  • MIVF reveals undervaluation of technologies due to reliance on traditional performance metrics.
  • Cross-level decoupling highlighted as a barrier to realizing organisational and ecosystem value.
  • Illustrated how the same evidence produces opposing recommendations based on evaluation framework used.

Cite This Study

Halimi et al. (2026) studied this question.

synapsesocial.com/papers/6a338cf6630953a74978e141https://doi.org/10.5281/zenodo.20715652
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