Enabling Continuous and Discontinuous Innovation: Learning From the Private Sector

Much of the research on innovation to date has been on the private sector (and, within that, biased towards manufacturing) but the processes involved are equally relevant to the public as well as the private sector. This article looks at how innovation is organized and managed, at the routines needed to accomplish the task and at challenges posed by different types of innovation under ‘steady-state’ and ‘discontinuous’ conditions. It argues that there is a strong case for learning across public and private sectors, not just in terms of transferring well-proven lessons (adaptive learning), but also for ‘generative learning’—building on shared experimentation and comparison of experiences around discontinuous innovation.