Building cross-cultural competence: how to create wealth from conflicting values

Introduction. Universalism-Particularism: The Dilemma. Reconciling Universalism and Particularism: Stories and Cases. Individualism-Communitarianism: The Dilemma. Reconciling Individualism and Communitarianism: Stories and Cases. Specificity-Diffuseness: The Dilemma. Reconciling Specificity and Diffuseness: Stories and Cases. Achieved-Ascribed Status: The Dilemma. Reconciling Achieved with Ascribed Status: Stories and Cases. Inner Direction versus Outer Direction: The Dilemma. Reconciling Inner and Outer Direction: Stories and Cases. Sequential and Synchronous Time: The Dilemma. Reconciling Sequential and Synchronous Time: Stories and Cases. Appendix 1 - Dilemma Theory and Its Origins. Appendix 2 - Exercises in Reconciliation. Appendix 3 - Measuring Transcultural Competence: Old and New. Questionnaries. Appendix 4 - The Space Between Dimensions. Bibliography. Filmography. Index.