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This article reports the findings of a field study of personal computing in 173 U.S. companies. It identifies trends over the last five years in the use of personal computing as well as the corporate MIS departments’ roles, policies, and practices with regard to personal computing. A prioritized checklist of personal computing problems shows lack of user education, lack of a company-wide perspective on the use of personal computers, and overwhelming demands on MIS departments at the top in terms of problem intensity.
Tor Guimãrães (Sun,) studied this question.
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