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Five methods of measuring mental workload (secondary task performance, visual occlusion, cardiac arrhythmia, subjective opinion rating scales, and primary task performance) were compared for sensitivity to changes in operator loading. Each was used to differentiate among low, medium, and high levels of workload defined in terms of the application point of crosswind gusts in a driving task. The driving task was produced using an automobile driving simulator with a six-degree of freedom computer generated display, a four-degree of freedom physical motion system, and a four-channel sound system. Techniques of mental workload measurement that have shown promise in previous studies were used as a between-subjects factor, and subjects were presented with a within-subject factor of wind gust placement. Gusts at the front of the vehicle represented high workload levels, and gusts toward the center of the vehicle represented progressively lower levels of workload. The results showed significant differences among workload levels for subjective opinion scales and primary performance measures of lateral deviation, yaw deviation, and steering reversals. A relative sensitivity estimate of these would be, from highest to lowest sensitivity, steering reversals and yaw deviation, rating scales, and lateral deviation. The techniques of occlusion, cardiac arrhythmia, and secondary task performance yielded no significant workload effect.
Hicks et al. (Sun,) studied this question.