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The paper contrasts three story-lines of technological change, which represent three different ways to think about technology as a social process. Each story-line, or discourse, or narrative strategy, has its own special terminology and is derived from particular academic fields and intellectual traditions. And each has different ways of considering the forms of social agency that are relevant in relation to technological change. For the story-line of innovation, the relevant agents are the producers of commercial products, often referred to as systems of innovation; for the story-line of construction, agency is conceptualized as those particular actors that have an interest in a particular artifact and its promulgation. For the story-line of appropriation, the social agency is differentiated into various user communities. When we analyze the relations between technology and society, it is important to know which kind of story we are telling and which story-line, or narrative strategy we are following.
Jamison et al. (Sat,) studied this question.