Exploring social interactions and sense of community in multi-owned properties

Purpose – This exploratory research paper aims to examine the social interactions within multi-owned properties (MOPs) in suburban Brisbane, Australia, and the influences these have on “sense of community” (SOC). Design/methodology/approach – A constructivist grounded theory research approach is adopted, utilising qualitative research methods of 17 in-depth interviews across four suburbs. Findings – Respondents of this research do know others within their MOP, although these are surface-level social interactions rather than deep social ties. Social interactions are influenced by concerns for privacy, resident homogeneity, tenure type and the safety and security of the built environment. A disconnect exists between marketing and reality when respondents discuss an SOC. Development of an SOC is also constrained by the strata and community title legislation that enables MOPs ' existence. Self-governance measures exclude the majority of MOP residents from engaging in community participation, through bodies ' corporate and decision-making practices. Research limitations/implications – The research design limited external validity to other groups and settings. It was also challenging accessing residents and MOP owners for inclusion in this research. Originality/value – The research is significant in addressing the knowledge gap of social relations within MOPs. MOPs will be a key driver for the development industry in coming decades, so it is important to understand the lived experience of residents to ensure a liveable and sustainable residential product for the future.