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The antecedents of self-reported organizational citizenship behavior were examined in two samples of public personnel. Data for the first sample were collected from 155 workers in the Department of Mental Health and Mental Retardation in the southeastern U.S. The second sample consisted of 378 police officers and military personnel in the Middle East (Egypt and Saudi Arabia). The results of separate step-wise multiple regression analyses showed that, for both samples, organization-based self-esteem (OBSE), need for achievement (n Ach), intrinsic job satisfaction, and low extrinsic job satisfaction were predictors of altruism, whereas low work-related stress and high organization-based self-esteem were related to compliance. The results are discussed in light of intrinsic motivation, dispositional variables, and cultural differences.
Tang et al. (Tue,) studied this question.