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Abstract ‘Artificial Intelligence for Technology’ (T396) is a distance learning course provided by the Open University of the UK using face‐to‐face tutorials. In 1997 a pilot study was undertaken of a computer‐mediated communication (CMC) tutor group which consisted of volunteers from around the UK. The student feedback raised a number of issues including: the need for a distinct function for the tutor group conference, the role of and demands on the tutor, and the benefits perceived by students. It is suggested that some issues arise from a conflict of cultures each with their own implicit assumptions. The traditional face‐to‐face tutorial model is sometimes at variance with the demands of the new CMC based tuition.
Martin Weller (Fri,) studied this question.