Key points are not available for this paper at this time.
Suggests that one reason for the relative lack of commercial success of the information superhighway may be lack of precise information. This has led Ernst & Young to provide a thorough appraisal of the benefits and associated risks. Summarizes the concepts managers need to understand in order to assess the impact of the information superhighway. Outlines some steps managers can take in order to ensure that their organizations are prepared for future changes.
Martin Fojt (Sat,) studied this question.