The Racist Patient

On Being a Doctor16 April 2013The Racist PatientSachin H. Jain, MD, MBASachin H. Jain, MD, MBAFrom Boston Veterans Affairs Medical Center, West Roxbury, Massachusetts.Author, Article, and Disclosure Informationhttps://doi.org/10.7326/0003-4819-158-8-201304160-00010 Audio Reading - “The Racist Patient” Audio. Michael A. LaCombe, MD, Annals Associate Editor, reads "The Racist Patient," by Sachin H. Jain. Your browser does not support the audio element. Audio player progress bar Step backward in current audio track Play current audio trackPause current audio track Step forward in current audio track Mute current audio trackUnmute current audio track 00:00/ SectionsAboutFull TextPDF ToolsAdd to favoritesDownload CitationsTrack CitationsPermissions ShareFacebookTwitterLinkedInRedditEmail In my final months of residency, I was summoned to see an angry patient. Mr. R. was furious that our pharmacy did not stock his brand of insulin. He wanted to issue a complaint.“You guys always mess up my insulin whenever I am here. I told the other doctor, and now I'm telling you. You guys just can't get it right.”“I'm sorry,” I told him. “If you prefer, your family can bring your insulin from home and our nurses can administer it. Would that be an acceptable solution?”“You people are so incompetent.”Uncertain of how I might ... Author, Article, and Disclosure InformationAffiliations: From Boston Veterans Affairs Medical Center, West Roxbury, Massachusetts.Corresponding Author: Sachin H. Jain, MD, MBA, 65 East India Row, Apartment 33B, Boston, MA 02110; e-mail, email protectedcom. PreviousarticleNextarticle Advertisement Audio Reading - “The Racist Patient” Audio. Michael A. LaCombe, MD, Annals Associate Editor, reads "The Racist Patient," by Sachin H. Jain. Your browser does not support the audio element. Audio player progress bar Step backward in current audio track Play current audio trackPause current audio track Step forward in current audio track Mute current audio trackUnmute current audio track 00:00/ FiguresReferencesRelatedDetailsSee AlsoThe Racist Patient Mitchel Galishoff The Racist Patient Sunil K. Sahai The Racist Patient David A. Nardone The Racist Patient Michael Nakao The Racist Patient Sachin H. Jain The Racist Patient Christine Laine and Michael A. LaCombe Metrics Cited byA Systematic Review of Assessment Tools Measuring Cultural Competence Outcomes Relevant to Pharmacy EducationAddressing Mistreatment by Patients in Geriatric Subspecialties: A New FrameworkRacial Discrimination from Patients: Institutional Strategies to Establish Respectful Emergency Department EnvironmentsSupporting Trainees by Addressing Inappropriate Behaviors by PatientsAddressing Patient Bias and Discrimination Against Clinicians of Diverse BackgroundsResident Physician Experiences With and Responses to Biased PatientsThe Association Between Physician Race/Ethnicity and Patient Satisfaction: an Exploration in Direct to Consumer TelemedicineDiscrimination Toward Physicians of Color: A Systematic ReviewDiscriminatory and Sexually Inappropriate Remarks from Patients and Their Challenge to ProfessionalismTwelve tips for responding to microaggressions and overt discrimination: When the patient offends the learnerConfronting Racial ViolenceUse of Simulated Patient Encounters to Teach Residents to Respond to Patients Who Discriminate Against Health Care WorkersPerioperative Management of Disruptive PatientsAffective ErrorBrief Training on Patient Anger Increases Oncology Providers' Self-Efficacy in Communicating With Angry PatientsSupporting LGBT nursesMulticulturalism and diversity: How to ethically care for a prejudiced patientIn the Line of Duty: Racism in Health CareDealing with Racist PatientsDefusing bigotry at the bedsideThe Racist Patient—RevisitedThe Racist PatientMitchel Galishoff, MDThe Racist PatientSunil K. Sahai, MDThe Racist PatientDavid A. Nardone, MDThe Racist PatientMichael Nakao, MDThe Racist PatientChristine Laine, MD, MPH, Editor in Chief and Michael A. LaCombe, MD, Associate Editor 16 April 2013Volume 158, Issue 8Page: 632KeywordsCaregiversEmotionsForecastingInstinctInsulinPatientsRacial and ethnic issuesResidencySweat ePublished: 16 April 2013 Issue Published: 16 April 2013 Copyright & PermissionsCopyright © 2013 by American College of Physicians. All Rights Reserved.PDF downloadLoading ...