Hospitality internships in Cyprus: a genuine academic experience or a continuing frustration?

Purpose The primary purpose of the research study conducted was to investigate hospitality internships and improve such practices within the distinct environment of the hospitality industry of Cyprus by acquiring new knowledge, related to and of value to its primary stakeholders. Design/methodology/approach The unique characteristics of the three groups under investigation necessitated the utilization of different research methods and techniques – an approach known as methodological triangulation. Findings While the findings reliably measure the Cyprus‐specific environment, the author argues that the particular strategies produced can effectively be implemented in other countries. Practical implications By comparing and contrasting the views and expectations of all stakeholders involved, the author recommends specific strategies for improving the quality and enhancing the value of internship practices for hospitality students. Originality/value The paper is of value to all hospitality stakeholders, since it can serve as a guide for the provision of a pedagogically sound internship experience to students.