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This paper introduces WikiWikiWeb software, also known as Wiki, for use in library and information management contexts. Wikis provide an environment for Web-based collaboration and can also be used for Web site content management. The article includes an overview of the history and development of Wiki, as well as discussing basic and advanced Wiki features. It compares three Wiki engines and describes seven case studies of real-world library and library-related Wiki applications. The paper concludes with a discussion of factors that can contribute to a successful Wiki project.
Chawner et al. (Wed,) studied this question.