From knowledge accumulation to accommodation: cycles of collective cognition in work groups

Abstract A framework for collective cognition in the workplace is developed to provide guidance to groups, their leaders, and researchers interested in understanding and improving cognitive processes. First, phases of the process and elements essential at each phase are identified based on prior research. Next, a series of catalysts are proposed which help bring about potential movement through the phases. Propositions regarding these catalysts are suggested to demonstrate the verifiability of the framework and guide future research and practice. Copyright © 2001 John Wiley & Sons, Ltd.