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Abstract The concept of 'social exclusion' has become central to the UK government's political philosophy. The need to combat the causes and deal with the symptoms of 'social exclusion' has become vital to many policy initiatives. The use of heritage resources to help deal with social problems has been practised since the early years of the 19th century and can provide a community with a focus, identity and pride as well as making a contribution to regional economies. This paper traces the use of heritage resources in community regeneration programmes and demonstrates their lack of objectives and unplanned nature. A holistic multi‐agency approach is advocated to tackle social exclusion, with heritage playing a central role. Finally, the paper calls for research which will clarify the contribution that heritage resources can make and identify a framework within which heritage can realise its potential to build communities. Key Words: MuseumsHeritageSocial exclusionCommunitiesNewcastle upon TyneCultural policy
Newman et al. (Thu,) studied this question.