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This case study research involved 31 successful small manufacturing companies in the southeastern USA for the purpose of identifying, among other things, their perceptions of high performance and other human resource related characteristics in their organizations. Analysis of the transcripts and observations of the workers led to conclusions. The shared high performance work practices were training, compensation and benefit packages, and selective staffing. Related practices included tuition reimbursement and sponsored activities. Human resource characteristics included low turnover and fair treatment.
Robert W. Rowden (Fri,) studied this question.