Integrating ICT in exhibitions

Abstract The goal of this paper is to examine the issues involved in the idea of integrating information and communication technology applications into exhibitions, in order to develop their use as a communication tool for museums. It considers the conclusions obtained from an evaluative study conducted in the United Kingdom (UK), which is part of a medium-term research project about the usefulness of high-tech exhibits. The text presents the contextual, theoretical, empirical and methodological issues that justify the study. It then describes its development and findings, which confirm or correct previous conclusions and lead to a debate about the concept of integration. This enables guidelines for the design of more effective solutions to be proposed, which are especially aimed at those museums which are traditionally closer to the formal learning environment.