ASHP Guidelines on Managing Drug Product Shortages in Hospitals and Health Systems

Drug product shortages can adversely affect drug therapy, compromise or delay medical procedures, and result in medication errors.1,2 Health care professionals are increasingly concerned about the clinical effect that shortages have on patients and the tremendous resources required to address shortages.3,–5 Adverse patient outcomes related to drug product shortages1,2,6,–9 have prompted aggressive management strategies by health care providers and gained the attention of the Joint Commission,10 the government,11,12 and the media.13,14 Drug product shortages adversely affect health-system finances by increasing the cost of delivering patient care, largely through higher drug acquisition and personnel costs.6 In addition, shortages create a high level of frustration for everyone involved, including purchasing agents, pharmacists, nurses, physicians, and patients.7 Managing drug product shortages is particularly complex for practitioners in hospitals and health systems (hereinafter, “health systems”), because these facilities routinely treat patients with acute or emergent conditions, use a significant number of medically necessary or single-source products, and use high-cost new drug technologies. These health care providers are challenged during drug product shortages to ensure the provision of seamless, safe, and therapeutically equivalent drug therapy, preferably at comparable costs. The pharmacy department must take a leadership role in efforts to develop and implement appropriate strategies and processes for informing practitioners of shortages and ensuring the safe and effective use of therapeutic alternatives. Strategic planning is required for managing drug product shortages, just as it is for disasters such as major weather events and mass-casualty incidents.