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A model of distributor firm and manufacturer firm working partnerships is presented and is assessed empirically on a sample of distributor firms and a sample of manufacturer firms. A multiple-informant research method is employed. Support is found for a number of the hypothesized construct relations and, in both manufacturer firm and distributor firm models, for the respecification of cooperation as an antecedent rather than a consequence of trust. Some implications for marketing practice are discussed briefly.
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Anderson et al. (Mon,) studied this question.
www.synapsesocial.com/papers/69d8545ff4e559c61eae373e — DOI: https://doi.org/10.1177/002224299005400103
James C. Anderson
James A. Narus
Journal of Marketing
Wake Forest University
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