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Eds Marilynn M Rosenthal, Kathleen M Sutcliffe Jossey-Bass, 45, pp 368 ISBN 0 7879 6395 X Rating: !Graphic1!Graphic2!Graphic3 For ordering details, see www. josseybass. com The causes of medical error are well documented: stress, burnout, and loss of autonomy among physicians; nurses' unwillingness to challenge or question doctors' actions; the complexity and interdependence of medical procedures; fear of litigation; and strained resources. More than 80% of medical error, though, according to this book, can be blamed on non-communication or miscommunication. And what we do about all this is, like medicine itself, not entirely an exact science. This book emerged from a conference at the … 1: /embed/inline-graphic-1. gif 2: /embed/inline-graphic-2. gif 3: /embed/inline-graphic-3. gif
David D. Woods (Sat,) studied this question.