Pulse Explore Journal Club Debates Trending Researchers

Join discussions, follow papers, and never miss your next session.

Download on theApp Store

Home Explore Journal Club Trending

⌘+K

Measuring the impact of buying behaviour on customer satisfaction | Synapse

July 1, 1999

View Full Paper

Measuring the impact of buying behaviour on customer satisfaction

KKKai KristensenAarhus University AMAnne MartensenCopenhagen Business School LGLars GrønholdtCopenhagen Business School

Key Points

Key points are not available for this paper at this time.

Abstract

Udgivelsesdato: JUL

Ask AI

Helpful

Bookmark

Share

View Full Paper

Cite This Study

Kristensen et al. (Thu,) studied this question.

synapsesocial.com/papers/6a130a7692637892a9a7b9cb https://doi.org/https://doi.org/10.1080/0954412997587

Ask AI

Helpful

Bookmark

Share

View Full Paper

Also Consider

Synapse has enriched 5 closely related papers on similar clinical questions. Consider them for comparative context:

1A Critical review of consumer satisfaction1989 · 1,452 citations
2Satisfaction: a behavioral perspective on the consumer2010 · 6,083 citations
3Partial Least Squares2005 · 1,542 citations
4A National Customer Satisfaction Barometer: The Swedish Experience1992 · 4,730 citations
5Value-Percept Disparity: an Alternative to the Disconfirmation of Expectations Theory of Consumer Satisfaction1983 · 474 citations