Critical factors for achieving manufacturing flexibility

In this empirical study of 382 US computer and electronics companies, the relationship between manufacturing flexibility and its five infrastructural scales was examined. These infrastructural scales include workforce autonomy, communication, inter‐departmental relationships, supplier flexibility and technology. The results suggested that all infrastructural scales, except workforce autonomy, have a direct and positive effect on a firm’s manufacturing flexibility. Discussion and managerial implications of the results were also presented in this paper.