Key points are not available for this paper at this time.
People often implicitly ascribe the quality of peer–production projects such as Project Gutenberg or Wikipedia to what I call “laws” of quality. These are drawn from Open Source software development and it is not clear how applicable they are outside the realm of software. I look at examples from peer production projects to ask whether faith in these laws does not so much guarantee quality as hide the need for improvement.
Paul Duguid (Mon,) studied this question.