Marking the Difference: An investigation of the criteria used for assessing undergraduate dissertations in a business school

Although the outcomes of a first degree are complex, UK universities continue to use a single measure for grading the student's performance—namely the degree classification. This classification has significant implications for the student, prospective employers, and for the awarding institution. There is some evidence of changing perceptions of degree classes, for example that third class (and even, in some cases, lower second class) awards are unacceptable. At the same time there is concern about maintenance of quality standards in HE, and of possible grade inflation. The final degree class, although a single measure, results from an accumulation of marks achieved throughout the degree course; it is the combined weighting of individual tutor marks which ultimately determines the student's degree class. This study focuses on the marking process, and the application of criteria within one final year module—the dissertation. The dissertation formed a significant part of the final degree weighting, and there was evidence of the use of different criteria and approaches to marking by staff within the faculty. The study employed a qualitative research methodology—including: a structured group discussion where the issue of criteria was raised and brainstormed; and a questionnaire to staff which asked open questions about the criteria which each used when marking dissertations. The responses were analysed, and common ground and differences identified. Questions are raised concerning (a) the tension which surfaces within the marking process, between individual tutor freedom and institutional demands, and (b) staff development opportunities within the marking process.