Total Quality Management Implementation and Competitive Advantage: The Role of Structural Control and Exploration.

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Abstract

The authors explored the relationship between the degree to which total quality management (TQM) practices were adopted within organizations and the corresponding competitive advantages achieved. T...

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Douglas et al. (Thu,) studied this question.

synapsesocial.com/papers/6a10f8aa497e609eda6483a7 https://doi.org/https://doi.org/10.2307/3069343