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It is generally understood that employees in organizations misuse technology in specific ways--by sending and receiving personal email, frequenting chat rooms, and using the Web for non-work-related reasons. However, little research has focused on what motivates this type of use. The present study extends existing communication technology and organizational literatures by going beyond usage assessments and examining how an employee's psychological state influences motivations for non-work-related communication technology use during company time.
Eastin et al. (Fri,) studied this question.