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Abstract New management arrangements which were initiated in National Health Service hospitals on April 1, 1990, required hospital pharmacists to draw up internal contracts for their services with clinical directorates/clinical speciality managers. There is an urgent requirement to be able to describe the work and benefits, both in terms of patient care and cost effectiveness of clinical pharmacy services. This pilot study describes a system where clinical pharmacists' patient interventions were recorded, entered into a computer data base and analysed to show any quality of care and cost avoidance benefits.
Cousins et al. (Tue,) studied this question.