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ABSTRACT This study develops a conceptual framework for destination brand equity that goes beyond image by adapting and expanding a multidimensional consumer-based brand equity scale for application within a tourism context. The empirical results, based on a consumer survey in Malaysia (n = 326) measuring the brand dimensions of Korea, identify the relational linkages between four principle brand equity dimensions (brand awareness, brand image, brand associations, and brand loyalty), and overall customer-based brand equity. The importance of brand image, associations, and awareness is confirmed, and the mediating role of brand loyalty in building destination brand equity is highlighted.
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Holly Hyunjung Im
Seongseop Kim
Statia Elliot
Journal of Travel & Tourism Marketing
Hong Kong Polytechnic University
University of Guelph
Sejong University
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Im et al. (Tue,) studied this question.
www.synapsesocial.com/papers/6a0733c985d51e7cc75843e2 — DOI: https://doi.org/10.1080/10548408.2012.674884