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In a competitive environment, firms continually need to establish new business objectives to fulfill their corporate visions. A whole organization should be structured to achieve these objectives. In order to support the objectives, information technology (IT) needs to be aligned to the organization’s mission. IT professionals have provided systems for the organization and, in most cases, these systems consist of individual function, which should be used in an integrated manner. Enterprise Resource Planning (ERP) software has emerged to offer an integrated IT solution. It is suggested that ERP could facilitate achieving compatibility between task characteristics and technology characteristics, a long overdue IT solution. ERP has become one of the major IT investments for many organizations. Unfortunately, little research has been done to provide managers guidance on ERP potential for their organizations. Some useful information about ERP can be found by examining the technological evolution of ERP from MRP.
Chung et al. (Sat,) studied this question.
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