Promises of Interactivity: Aligning Learner Perceptions and Expectations With Strategies for Flexible and Online Learning

The discourse of flexible and online learning echoes with terms such as communication, collaboration, engagement and interactivity. Of these, interactivity is frequently used to refer to an inherent quality of the medium and learning environment, with an underlying assumption that the interactive characteristics of communication with other learners or content objects is beneficial to the learning process. However, interactivity as a concept has received comparatively little research attention. To provide further insights into the dynamics of interactivity, this study reports on an investigation to ascertain the different ways people perceive interactivity, and the extent to which that interactivity adds value to the learning process. Based on a qualitative analysis of responses from 68 participants, it was found that participants indeed had specific expectations of interactivity that were not only consistent with theoretical frameworks of learning but also provided insights for the design of online collaborative learning environments.