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Transparency is often cited as essential to the trust stakeholders place in organizations. However, a clear understanding of the meaning and significance of transparency has yet to emerge in the stakeholder literature. We synthesize prior research to advance a conceptual definition of transparency and articulate its dimensions, and posit how transparency contributes to trust in organization-stakeholder relationships. We draw from this analysis to explicate the mechanisms organizations can employ that influence transparency perceptions.
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Andrew Schnackenberg
University of Denver
Edward C. Tomlinson
University of South Florida
Journal of Management
Case Western Reserve University
West Virginia University
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Schnackenberg et al. (Tue,) studied this question.
synapsesocial.com/papers/69da18e10f778bd2e468405e — DOI: https://doi.org/10.1177/0149206314525202