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Client-server systems link clients and servers through a network to support distributed computation, analysis and presentation, providing a common method for distributing computer power within companies. Although companies are embracing client-server technology when moving from legacy systems, a 1996 survey of IS managers by Information Week found that only 40% of them consider client-server systems a worthwhile investment. Only about 16% of all client-server applications were viewed as successful by the companies implementing them. It was found that client-server applications lead to numerous, diverse benefits. In order of prominence, they are improved integration of business information, improved system accessibility, reduced costs, increased organizational productivity, improved customer service, improved decision making, better business control and management, employee empowerment, reduced decision-making time, improved competitive position and improved customer linkages
Duchessi et al. (Fri,) studied this question.