Continuing professional development and workplace learning 13

Purpose This paper's purpose is to examine the nature of resistance to organisational change – why and how it occurs and the importance of effective response. Design/methodology/approach The paper argues that change resistance may in some circumstances be a hindrance and an obstacle to achieving effective organisational change. Findings The paper reveals that, if understood and dealt with effectively, change resistance may also form a constructive part of the process of organisational change management. The importance of a clear understanding of the reasons underlying change resistance and appropriate and effective responses is emphasised. Originality/value This paper provides useful information for those wishing to implement organisational change.